Jooy Only – Return & Refund Policy

At Jooy Only, we strive to provide high-quality digital products and specialty coffee to make your mornings, travels, and adventures joyful. Please read our return and refund policies carefully.

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Digital Products

All digital products (guides, e-books, downloadable content) are delivered instantly via download after purchase.

• No returns: Digital products cannot be returned.

• No refunds: Once purchased and delivered, we are unable to offer refunds.

• Support: If you encounter technical issues downloading your product, please contact us at jooyonly@gmail.com, and we will assist you promptly.

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Coffee Products

Due to hygiene and food safety regulations, coffee products cannot be returned once purchased.

• Refunds only for damaged products: If your coffee beans or packaging arrive damaged, please contact us at jooyonly@gmail.com within 7 days of delivery. Include photos of the damage, and we will process a replacement or refund.

• Shipping issues: We are not responsible for delays or issues caused by the shipping carrier. Please ensure your shipping information is accurate.

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General Notes

• Contacting us: For any questions, please reach out to jooyonly@gmail.com. We aim to respond within 24–48 hours.

• Changes to policy: Jooy Only reserves the right to update this policy at any time. Updates will be posted on this page.